This is a new process for us all and so please be mindful of that. We are used to delivering direct to Garden Centres and this door stop delivery is a completely new challenge for us, with very different processes.
We plan to get your plant/sundry order delivered to your door within 5 days of ordering online. We don’t have telephone lines manned and it will be difficult for us to give you a delivery day. That said, trips out of the house are pretty difficult so we’re guessing you’ll be close by anyway!
We use our own vehicles and our driver will leave your order close to your door. Clearly our driver will not be able to move the plants or compost into your garden. Our driver will indicate to you (door bell, van horn) that your order has arrived, take a photograph of the plants at your address so no need for a signature and then be on his merry way…
We currently only deliver to the following postcodes: SO4, SO53, SO15, SO14, BH23, BH24, BH25.
Currently the delivery cost is a flat rate of £10 (including VAT) for all orders.